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SHIPPING INFORMATION

OPERATING HOURS

Please allow 3 to 5 working days on top of the estimated delivery time for us to process your order.

Note: We do not process orders on weekends and public holidays. Please also expect slight delays for orders shipped during peak seasons such as Chinese New Year and Christmas.

SHIPPING METHOD

All products are shipped directly from Singapore and Royal 60 ships all packages via Singapore Post Limited. We may also use another shipping carrier depending on order volume.

TRACKING YOUR ORDER

Once order has been processed, an email will be sent, notifying you of the delivery status of your parcel, of which you may trace your parcel using the tracking number provided.

Please note that for international deliveries, there are certain restrictions on tracking information details. You may be faced with a lack of detailed tracking information, knowing only general information such as parcel arrival at designated country only. Should you require further and more specific details regarding the status of your arrived parcel, you are advised to contact your local postal company using the provided tracking number.

PICKUP

Royal 60 does not offer self-collections for purchases made via www.royal60.com. All Singapore orders would be delivered via Singapore Post Limited unless otherwise stated.

SHIPPING RATES WITHIN SINGAPORE

At Royal 60, we've taken the mystery out of shopping for teas online. We offer free shipping to Singapore when you spend $60 and above, and a flat rate price of $6 to anywhere in Singapore for orders below $60.

Please note that once your order has been dispatched to the delivery service provider, Royal 60 will not be held responsible for any lost packages, unless we have on our part, made a mistake, such as writing an inaccurate address or fulfilling the wrong order.

Note: Royal 60 may change the shipping rates at any time and we advise all customers to check our Shipping Information to review any changes made from time to time. Your continued use of this website shall constitute your consent to any changes.

INTERNATIONAL SHIPPING RATES

All international orders are shipped via SingPost Regular Air Mail with registered postage. We may also use another shipping carrier depending on order volume.

Country Est. Delivery Time Weight Rates
MALAYSIA
From 8 to 24
working days
0.4kg and less
0.41kg – 0.8kg
0.81kg – 1.2kg
1.21kg – 1.6kg
1.61kg – 2.0kg
2.1kg and Above
$ 7.00
$ 10.00
$ 15.00
$ 20.00
$ 25.00
$ 35.00
SOUTH EAST
& EAST ASIA
excluding Japan
From 8 to 24
working days
0.4kg and less
0.41kg – 0.8kg
0.81kg – 1.2kg
1.21kg – 1.6kg
1.61kg – 2.0kg
2.1kg and Above
$ 10.00
$ 18.00
$ 29.00
$ 38.00
$ 55.00
$ 76.00
ALL OTHER
COUNTRIES
From 8 to 24
working days
0.4kg and less
0.41kg – 0.8kg
0.81kg – 1.2kg
1.21kg – 1.6kg
1.61kg – 2.0kg
2.1kg and Above
$ 12.00
$ 24.00
$ 36.00
$ 48.00
$ 65.00
$ 100.00

Note: Royal 60 will not be liable for additional delivery time, tariffs or taxes due at respective countries' customs.